Appointments
At Kirkby Community Primary Care Centre, we operate an online system for booking appointments, prescription requests and medical advice.
Online services
Dr.iQ is now powered by Evergreen. This means you can now request appointments with us online via the Evergreen Life app.
With the Evergreen Life app, you can:
- Order repeat prescriptions easily
- Access your GP records and results
- Request help from your GP surgery
- Get insights on how to be as happy and healthy as possible
Please make sure that you only use the links or QR codes on this page to download the Evergreen Life app if you are registered at Kirkby Community Primary Care Centre.
Click here to download the Evergreen Life app on your mobile device or scan the QR code below to download the app.
If you’re unable to download the app or don’t want to use online services, please contact the practice directly by phone to make a request.
Our Appointments
We provide a wide range of services. There are a range of professionals who can look after you. You may be offered an appointment with an advanced nurse practitioner, physiotherapist, paramedic or clinical pharmacist rather than a GP.
This appointment may take place face-to-face at the practice, on the telephone or via video call.
Before you make an appointment to see your GP, think about what other services might be able to help.
- go to a pharmacy for advice and treatment for minor conditions.
- go to your local urgent care centre for treatment of strains, sprains and flesh wounds.
- call NHS 111 or visit 111.nhs.uk if you have an urgent medical problem, but you’re not sure what to do.
- visit a sexual health service for testing for sexually transmitted infections and contraception advice.
You do not have to make an appointment or register for these services.
If you are a patient of Sherwood Forest Hospitals, you can access your hospital appointments and letters in the NHS App. Download and register for the NHS App, then register for Patients Know Best (PKB). Find out more at www.sfh-tr.nhs.uk/NHSapp
Missed Appointments Policy
We understand that sometimes you may not be able to attend your booked appointment. If you cannot attend, help us by letting us know as far in advance that you cannot make your appointment. This means we can offer the appointment to another patient who needs it.
- If you do not attend an appointment, our team will be in touch with you to ask why.
- If you regularly miss your appointments, we may have to consider removing you from our practice.
Thank you for help in making sure we have enough appointments for all our patients.
Out of Hours
When the Practice is closed, please call NHS 111
Your NHS number
An NHS number is a 10-digit number, like 485 777 3456.
Your NHS number is unique to you. It helps healthcare staff and service providers identify you correctly and match your details to your health records.
You do not need your NHS number to use NHS services.
You should have an NHS number if you registered for NHS care in England, Wales or the Isle of Man.
How to find your NHS number
- You can use the following online service to find your NHS number: Find your NHS number – NHS (www.nhs.uk)
- The NHS App can tell you your NHS number (you’ll need to register if you have not used it before).
- Your NHS number can also be found on any letter from the NHS like a prescription or appointment letter.
- There is also an option to pop in to your local GP surgery and ask a receptionist, but you may be asked to show a passport, driving license or some other proof of identity, to protect your privacy.
