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Online Services

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Online Services – faster, easier access to your GP practice

To provide you with an upgraded experience for requesting help from the practice and taking control of your health, Dr.iQ is now powered by Evergreen. This means you can now access your GP services and request help from the practice via the Evergreen Life app.

The NHS App

You can also use the NHS app at our practice to access a number of online service. Find out more here.

What is Dr.iQ, powered by Evergreen?

The new app brings all your health information, GP records and services into one place.

With the Evergreen Life app, you can:

  • Order repeat prescriptions easily
  • Access your GP records and results
  • Request help from your GP surgery
  • Get insights on how to be as happy and healthy as possible

Please make sure that you only use the links or QR codes on this page to download the Evergreen Life app if you are registered at Kirkby Community Primary Care Centre.

How do I access the app?

  1. Click here to download the app on your mobile device or scan the QR code below
Kirkby Dr.iQ QR code
  1. Create an Evergreen Life account
  2. Link to your GP securely with NHS login to access your GP services
  3. Tap ‘Request help from GP’ to get support from a clinician

If you’re unable to download the app or don’t want to use online services, please contact the practice directly by phone to make a request.

Getting started on the Evergreen app

 

Why use the app?

  • Quick response time – around 80% of requests are completed on the same day.
  • Easy for everyone – get a prompt response as a parent, carer, or patient.
  • Help with any problem – request help for medical problems, advice, test results, and administration queries.
  • Get help from home – avoid unnecessary visits to the practice and fit healthcare in around your lifestyle
  • Choose how you want to communicate – call, face-to-face, or message – it’s up to you!
  • Access NHS-assured GP services – order repeat prescriptions easily and access your medical records and results.
  • Secure communication – your medical details remain confidential to you and your GP.

The NHS App

Using the NHS App

As well as downloading and using our Dr.iQ powered by Evergreen Life app, patients can also use the NHS App at our practice.

To read more and download the NHS app, please click here.

What you can do with the NHS App

You need to prove who you are to get full access to the NHS App. With full access you can:

  • order repeat prescriptions and nominate a pharmacy where you would like to collect them
  • book and manage appointments
  • view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
  • book and manage COVID-19 vaccinations
  • register your organ donation decision
  • choose how the NHS uses your data
  • use NHS 111 online to answer questions and get instant advice or medical help near you

Before proving who you are, you can use the NHS App to:

  • search trusted NHS information and advice on hundreds of conditions and treatments
  • find NHS services near you.

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